What will you need to understand and measure for an effective reengineering project



1. What will you need to understand and measure for an effective reengineering project? (Points : 1)

Cost and risk

Performance of existing processes for a baseline

Strategic analysis and workflow

Inputs and outputs

Question 2. 2. Enabling organizations to make continual improvements to many business processes and to use processes as the fundamental building blocks of corporate information systems is the goal of (Points : 1)




workflow management.

Question 3. 3. The _____ is directly responsible for the individual systems project. (Points : 1)

project management group

project team

IS steering committee

corporate strategic planning committee

Question 4. 4. Which process develops a detailed description of the functions that a new information system must perform? (Points : 1)

Feasibility study

Requirements analysis

Systems design

Test plan development

Question 5. 5. The entire system-building effort is driven by (Points : 1)

organizational change.

feasibility studies.

the information value change.

user information requirements.

Question 6. 6. Systems design (Points : 1)

describes what a system should do to meet information requirements.

shows how the new system will fulfill the information requirements.

always tries to increase precision.

includes the testing phases.

Question 7. 7. Transferring transaction data from a legacy system to the new system would be defined by which category of system design specifications? (Points : 1)



Manual procedures


Question 8. 8. What is the primary driving factor in firms to select domestic outsourcing firms to build system solutions? (Points : 1)

To take advantage of technical skills the firm does not have

To save labor costs

To avoid change management issues

All of the above

Question 9. 9. The four kinds of structural organizational change enabled by IT, in order from least to most risky, are (Points : 1)

rationalization, automation, reengineering, and redesigning.

rationalization, automation, reengineering, and paradigm shift.

automation, rationalization, reengineering, and paradigm shifts.

automation, redesigning, restructuring, and paradigm shift.

Question 10. 10. Traditional software development methodologies often fail because (Points : 1)

insufficient funds are allocated.

users are not an integral part of the development process.

not enough planning is done.

the IT staff does not have the necessary skills.

Question 11. 11. You have been hired by a pharmaceutical company to evaluate its inventory of systems and IT projects. Which types of projects would be best avoided? (Points : 1)

Any high-risk projects

Any low-benefit projects

All high-risk, low benefit projects

None; any project might be beneficial

Question 12. 12. To best evaluate, from a financial standpoint, an IT investment whose benefits cannot be firmly established in advance, you would use (Points : 1)

capital budgeting.

the real option pricing model.

the scoring model.

net present value.

Question 13. 13. What do many companies overlook when making information system investment decisions? (Points : 1)

Benefits from the new system

Organizational disruption costs

Social and organizational dimensions

All of the above

Question 14. 14. Information systems projects are valued similarly to stock options in which model of financial evaluation? (Points : 1)


Real options pricing model

Capital budgeting

Accounting rate of return on ROI

Question 15. 15. An example of an external integration tool would be: (Points : 1)

to define task dependencies.

to include user representatives as active members of the project team.

to create a PERT chart.

to hold frequent project team meetings.

Question 16. 16. Agile methodologies emphasize (Points : 1)

thorough planning before the project starts.

sequential execution of the six steps of system development.

isolation of users from developers.

incremental development of small working pieces of the project.

Question 17. 17. The major variables in project management are (Points : 1)

scope, time, cost, and performance.

scope, time, cost, quality, and risk.

time, cost, quality, performance, and risk.

time, cost, scope, and performance.

Question 18. 18. Using a strategic analysis approach, an organization’s information requirements are known through a small number of (Points : 1)

milestones and dates.

critical success factors.

key management decisions.

organizational changes.

Question 19. 19. In which approach to systems building are the development stages organized so that tasks in one stage are completed before the tasks in the next stage have begun? (Points : 1)




All of the above

Question 20. 20. The process of building an experimental system quickly and inexpensively for demonstration and evaluation so that users can better determine information requirements. (Points : 1)




agile or prototyping.

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