M09/10 Quiz: Chapter 9 and 10 Quiz
Codes of conduct can best be described as:
all of the above
A job description should include all of the following except:
gender and age preference .
physical conditions .
__________ principles judge the ethics of a particular situation by the consequences of that action .
__________ training alerts people to policies, regulations, and laws that establish acceptable behavior within a company .
A predictor of correlation between employment applicant test results and future job performance is known as ____________ .
The purpose of compensation is to ______, ________, and ________ employees .
develop, promote, reward
distinguish, reward, retain
attract, develop, reward
attract, develop, retain
The most appropriate statement that encompasses the total purpose of employee training would be: ____________ .
Training creates an improved today and tomorrow
Work today, train tomorrow
Training helps people
I’m doing what I was trained to do
____________ begins where recruiting ends .
No simple set of rules tells us how to behave morally or ethically in all situations; therefore, there is a need for a(n):
quality circle .
organization restructuring .
chain of command .
code of ethics .
To determine whether or not to hire from within the organization or externally, managers should compare __________ and _________ .
desires, career potential
When an individual makes decisions without a moral and ethical base, he or she is adrift and may rely solely on:
organization restructuring and design .
standing and single-use plans .
self-interest and economics .
leadership and power centralization .
An arbitrator’s decision following a formal grievance process is ____________ .
merely a recommendation
In order to make organizations socially responsible, ____________ must dedicate time and money .
All of the following are components of the appraisal system except:
The term “glass ceiling” refers to:
invisible barriers of discrimination that involve the physical environment of the company .
invisible barriers of discrimination that prevent managers from advancing employees .
invisible barriers of discrimination against unprotected groups .
invisible barriers of discrimination that block protected groups from advancing into upper management .
Generally, employment interview questions that ask about age or marital status are considered ____________ .
within an unstructured interview format
As a warning to superiors attempting to set an ethical example for others, ____________ speak louder than ____________ .
The assignment of conducting the in-depth interview normally will be granted to the ____________ .
Director of Personnel
applicant’s reporting superior
Which of the following is a characteristic for a code of ethics?
They serve as a visible guideline for behavior at all levels .
They provide an unchallenging basis for firing an unethical employee .
They protect all personnel from the pressures of the market, which may lead to unethical behavior .
all of the answers are correct
Pre-employment physical examinations can be used for all the following except:
excuses for not hiring
prevention of insurance fraud claims
certification of physical capabilities